Shipping Information

Shipping Rates

Hawaii and Alaska 2nd Day Only / Canada Standard Ground Only

Shipping

Orders are shipped 1-3 business days after an order is placed. *BUSINESS DAYS are defined as Monday through Friday not including weekends or national holidays. STANDARD GROUND shipping can take up to 10 *business days depending on your location within the United States. We also have the option for PRIORITY MAIL shipping which takes 2-4 *business days transit time. This 2-4 business days does not include the 1-3 days processing time upon placing the order. If it is imperative that your order be shipped the same day it is placed, please call us at 1-818-980-5480 and we will make every effort to accommodate you.

Orders that have a shipping method other then ground or standard shipping, that excess $500 and our cost to ship your item excess the price posted or the price you paid, you may have to occur an additional sum for shipping which you will be notified abut by email. If you agree, the change will be made, if you decide not to agree your order will be refunded in full and not shipped.

Orders are typically shipped via UPS or United States Postal Service.

Some lower priced heavier set items such as shoes will have a $6 increase in the ground shipping price.

We do ship to CANADA, please call our customer service number for shipping fees and methods. Shipments to CANADA may be charged import, customs fees, dues and taxes at the time of delivery. These are separate from our shipping fees and are not payable to us. We have no way of knowing what these will be. These fees are non refundable. Standard shipping is not trackable to Canada and may take up to 30 days or more to arrive. If you do have a time sensitive order please do not choose standard USPS shipping.

Please be aware we require proof of delivery in the form of a signature for ALL our orders. Please provide an address where you are available to sign for your order upon delivery.

Sales Tax applicable only for our customers in California.

In the event that we cannot ship your order by the following business day we will contact you via email or we will call you.

Due to the fact that our website does not track inventory on some products our website might not show if an item is actually out of stock. If you are placing a time sensitive order we recommend you call us for a stock check or to give you an estimate inventory date of arrival

If you have not received your package but our courier shows package was delivered, you must contact the courier and file a lost package claim. At the end of the investigation if the courier concludes the package is lost we will then issue a refund or reship your order at no additional charge. You must provide us with a copy of the claim results including claim number. We cannot reship or process any refund until the claim investigation is closed and complete.